Built for UK mortgage advisers & brokers

Your mortgage firm,
run properly.

Full case pipeline. Branded client portal. Document collection, e-signatures, and FCA-compliant audit trail — all in one place. Spend your time advising, not on admin.

app.cleera.co.uk/dashboard
Good morning, Rachel
Monday 9 March 2026
Active Cases
24
↑3 this week
Pending Forms
12
3 overdue
Clients
67
↑8 this month
Completion
84%
↑5% vs last month
Action Inbox5
CLR-0041 · James Harrington
2 overdue forms — client hasn't responded
URGENT
CLR-0039 · Sophie Whitfield
ID document pending upload
HIGH
CLR-0037 · Marcus O'Brien
1 form awaiting client completion
MEDIUM

Cancel any time · No setup fees · GDPR compliant

Case ManagementClient PortalDocument CollectionE-SignaturesForm Template BuilderAudit TrailAI Risk FlagsTeam ManagementSuitability Note GeneratorCustom BrandingCompliance ReportsPipeline ViewDocument AnalysisAutomated RemindersConditional LogicCase ManagementClient PortalDocument CollectionE-SignaturesForm Template BuilderAudit TrailAI Risk FlagsTeam ManagementSuitability Note GeneratorCustom BrandingCompliance ReportsPipeline ViewDocument AnalysisAutomated RemindersConditional Logic
faster onboarding, on average
100%
FCA audit coverage, always on
£0
per-client fees, ever
24/7
client self-service portal

The problem

Running a mortgage firm shouldn't feel like this.

Every untracked case is a compliance risk. Every unanswered client is a complaint waiting to happen.

Without Cleera
  • Chasing clients by email for documents and forms
  • Spreadsheets and sticky notes to track case stages
  • PDF forms emailed back and forth, lost in threads
  • No audit trail — FCA risk sitting in your inbox
  • Clients calling to ask where their case is up to
  • Hours of admin that should have been automated
With Cleera
  • Clients upload documents straight to your branded portal
  • Every case on a visual pipeline — nothing falls through
  • Digital forms sent, completed, and filed automatically
  • Timestamped audit log — FCA-ready, always
  • Clients see their own progress, so they stop calling you
  • Automated reminders chase outstanding tasks for you
  • AI spots high-LTV and chain risks before they become problems
  • Draft suitability notes in seconds, not an hour

Features

From first enquiry to final completion. Every step, covered.

Case pipeline management

Track every case from initial enquiry through to completion. Switch between Kanban and list view. An action inbox tells you exactly what needs attention right now — sorted by urgency.

  • 6-stage pipeline with visual Kanban board
  • Priority inbox with overdue detection
  • Instant case search and filtering
Cases by stage
Fact Find
4
Research
7
Recommendation
5
Application
3
Completion
2
HD
Harrington & Davies Mortgages
Your tasks (3 pending)
Income Verification Form
Form · Due in 2 days
Start form
Upload P60 (2025)
Document · Required
Upload
Fact Find Form
Form · Completed

Branded client portal

Your clients get a beautiful, white-labelled portal bearing your firm's brand. They can upload documents, complete forms, sign applications, and track their case — no phone calls needed.

  • White-label with your logo and colours
  • Secure document upload and storage
  • E-signature via BoldSign
  • Live case progress tracking

Built for compliance. Not bolted on.

Every action in Cleera is timestamped and stored. Document approvals, form submissions, status changes, note additions — your audit trail is always complete and FCA-ready.

Full audit trail
Every action logged with timestamp and actor identity
Document lifecycle
Track from request through upload, review, and verification
Role-based access
Advisers only see cases assigned to them

Your firm's process, captured exactly.

Build and manage your own form templates — fact finds, income declarations, preferences questionnaires. Add conditional logic so clients only see questions that apply to them, and assign any form to one client or a whole case.

  • Drag-and-drop form builder with 8 field types
  • Conditional logic — show fields based on prior answers
  • Assign to one client or all clients on a case
Residential Fact Find
12 fields · Last edited today
Active
Full legal name
Text
Employment status
Select
Employer name
If: Employed
Text
Annual income
Number
Is there a second applicant?
Boolean
Partner annual income
If: Joint app
Number

Smart form assignments

Send any template to one applicant, both, or the whole case. Track completion status at a glance.

📄

Document requests

Request specific documents with categories, deadlines, and automated email reminders.

✍️

E-signatures

Send compiled application forms for BoldSign-powered digital signing. Track status in real time.

👥

Team management

Invite advisers, set roles, and reassign cases. Multi-tenant support across your entire firm.

📊

Export & reports

Export case data and completed forms as structured HTML or PDF for your records.

🎨

White-label branding

Apply your firm's logo, brand colours, and tagline. Clients see your brand, not ours.

See it in action

Watch Cleera work a real case

From pipeline to compliance check to client update — in under two minutes.

app.cleera.co.uk/dashboard
Intelligence built in

Your AI adviser, always on.

Cleera analyses your cases in real time — flagging risks, reading documents, and drafting compliance notes so you don't have to.

Risks caught before they cost you

Automatic flags on high-LTV, adverse credit, chain risk, and missed deadlines — surfaced on every case, zero effort required.

LTV above 95% flagged instantly
Buy-to-let threshold warnings
Deadline pressure alerts

Instant document review

Upload a payslip, bank statement, or ID and get an AI verdict: valid, concerns to flag, or reject — with key facts extracted automatically.

Payslips, bank statements & ID
Extracts facts, flags concerns
Approve, review, or reject verdict

Compliance drafts in 30 seconds

One click generates a structured suitability note from your case data and form responses. Review, edit, and file — done.

Pulls from case data & form responses
6-section FCA-aligned structure
Copy to clipboard or save to file

AI features use case metadata only — no client names or personal details are sent to AI models.

How it works

Up and running in minutes.

01

Set up your firm

Add your branding, invite your team, and configure your subscription. Takes less than 5 minutes.

02

Create cases & invite clients

Open a case, assign it to an adviser, and invite your clients by email. They're onboarded instantly with a magic link.

03

Track everything to completion

Your action inbox shows exactly what's overdue and what's next — Cleera chases clients so you don't have to.

Cleera replaced our entire client management workflow. What used to take three hours of chasing now happens automatically. Our clients genuinely love the portal.
SR
Sarah R.
Independent Mortgage Adviser

Pricing

Simple, transparent pricing.

No hidden fees. No per-client charges. Cancel any time.

Sole Trader
£79/mo

For individual advisers running their own firm.

  • 1 adviser included
  • Up to 75 active cases
  • Branded client portal
  • Document collection & e-signatures
  • Form assignments & templates
  • Automated email reminders
  • Compliance audit trail

Need AI tools? See Firm →

Get started
Most popular
Firm
£179/mo

For growing firms with a team of advisers.

  • Up to 5 advisers — £39/seat/mo extra
  • Unlimited active cases
  • Everything in Sole Trader
  • AI risk flags on every case
  • AI document analysis
  • AI suitability note generator
  • Custom branding & white-label
  • Priority support
Get started
Network
Custom

For DA networks and large mortgage firms.

  • Unlimited advisers
  • Unlimited cases
  • Everything in Sole Trader
  • SSO & advanced RBAC
  • Multi-branch support
  • Dedicated account manager
  • SLA guarantee
  • Custom integrations
Talk to sales

All prices exclude VAT. Annual billing charged upfront.

Your firm,
running itself.

Join the mortgage advisers who've stopped chasing clients and started closing more cases — with Cleera.

Cancel any time · No setup fees · GDPR compliant