For UK mortgage and protection advisers

Your firm,
run efficiently.

Manage mortgage and protection cases together. Pipeline, branded client portal, document gathering, e-signatures, and an FCA audit trail in one place.

Cancel any time · No setup fees · GDPR compliant

app.cleera.co.uk/dashboard
Good morning, Rachel
Monday 9 March 2026
Active Cases
24
↑3 this week
Pending Forms
12
3 overdue
Clients
67
↑8 this month
Completion
84%
↑5% vs last month
Action Inbox5
CLR-0041 · James Harrington
2 overdue forms. Client hasn't responded
URGENT
CLR-0039 · Sophie Whitfield
ID document pending upload
HIGH
CLR-0037 · Marcus O'Brien
1 form awaiting client completion
MEDIUM
faster onboarding, on average
100%
FCA audit coverage, always on
£0
per-client fees, ever
24/7
client self-service portal

Everything in one platform

Case ManagementClient PortalDocument CollectionE-SignaturesForm Template BuilderAudit TrailAI Risk FlagsTeam ManagementSuitability Note GeneratorCustom BrandingCase ExportCustom Pipeline StagesDocument AnalysisAutomated RemindersReferral Partner PortalWebsite Lead CaptureIntelliflo IntegrationCase ManagementClient PortalDocument CollectionE-SignaturesForm Template BuilderAudit TrailAI Risk FlagsTeam ManagementSuitability Note GeneratorCustom BrandingCase ExportCustom Pipeline StagesDocument AnalysisAutomated RemindersReferral Partner PortalWebsite Lead CaptureIntelliflo Integration

The problem

Running a mortgage and protection firm shouldn't feel like this.

Every untracked case is a compliance risk. Every unanswered client is a complaint waiting to happen.

Without Cleera

  • Chasing clients by email for documents and forms
  • Spreadsheets and sticky notes to track case stages
  • PDF forms emailed back and forth, lost in threads
  • No audit trail. FCA risk sitting in your inbox
  • Clients calling to ask where their case is up to
  • Hours of admin that should have been automated

With Cleera

  • Clients upload documents straight to your branded portal
  • Every case on a visual pipeline. Nothing falls through
  • Digital forms sent, completed, and filed automatically
  • Timestamped audit log. FCA-ready, always
  • Clients see their own progress, so they stop calling you
  • Automated reminders chase outstanding tasks for you
  • AI spots high-LTV and chain risks before they become problems
  • Draft suitability notes in seconds, not an hour

Pipeline

Case pipeline management

Track every case from initial enquiry through to completion, on a pipeline with stages you define yourself. Switch between Kanban and list view. An action inbox tells you exactly what needs attention right now, sorted by urgency.

Custom pipeline stages with visual Kanban board
Priority inbox with overdue detection
Instant case search and filtering
Watch it in action ›
Cases by stage · fully customisable
Fact Find
4
Research
7
Recommendation
5
Application
3
Completion
2
HD
Harrington & Davies Mortgages
Your tasks (3 pending)
Income Verification Form
Form · Due in 2 days
Start form
Upload P60 (2025)
Document · Required
Upload
Fact Find Form
Form · Completed

Portal

Branded client portal

Your clients get a beautiful, white-labelled portal bearing your firm's brand. They can upload documents, complete forms, sign applications, and track their case. No phone calls needed.

White-label with your logo and colours
Secure document upload and storage
Digital e-signature
Live case progress tracking
See plans ›

Intelligence

AI lightens the admin. You keep the judgment.

Cleera reads documents, digitises fact-finds, drafts suitability notes, and answers questions about any case, so your time goes to clients, not admin.

Documents

Instant document review

Upload an ID, payslip, bank statement, or tax return and get an AI verdict (approve, review, or reject) with key facts extracted and concerns flagged automatically.

ID, payslips, bank statements, SA302s & more
Extracts key facts, flags concerns
Checks documents match the applicant

Platform

Everything else you need

The tools that keep your day running smooth and clean

Smart form assignments

Send any template to one applicant, both, or the whole case. Track completion status at a glance.

📄

Document requests

Request specific documents with categories, deadlines, and automated email reminders.

✍️

E-signatures

Send compiled application forms for digital signing. Track status in real time. Logged in the audit trail.

👥

Team management

Invite advisers, set roles, and reassign cases. Multi-tenant support across your entire firm.

📊

Export & reports

Export case data and completed forms as structured HTML or PDF for your records.

🎨

White-label branding

Apply your firm's logo, brand colours, and tagline. Clients see your brand, not ours.

🔄

Your remortgage pipeline, before the lender gets there

Cleera schedules renewal reminders at completion and resurfaces them when the timing is right. Configurable lead time per firm.

🛡️

Mortgage and protection. One platform.

Manage protection cases with their own pipeline, linked to the mortgage case and the client record. Policy placement details stored and audited.

💬

Client messaging inside every case

All adviser-client communication is case-linked, timestamped, and stored. Clients reply via the portal. No email threads to reconstruct.

👤

Second-time clients. Fact-find already done.

Cleera pre-fills fact-finds for returning mortgage clients from what is already on the client record. Only changed sections are presented again.

The relationship does not stop at completion

Six-week and six-month check-in tasks are created automatically when a case closes, named with the client and dated correctly.

📅

Your clients hear from you at every milestone

Offer received, case completed, six-month check-in, annual review. Cleera sends each one automatically under your firm's name.

🤝

A portal for your referral partners

Estate agents, solicitors, and other introducers submit leads and message you straight from their own login. No email chains, and you can see which relationships actually convert.

🔗

Push cases straight into Intelliflo Office

Client details, joint applicants, and case documents, sent to Intelliflo with one action. Joint applicants are linked as a joint client, not just noted in passing. No re-keying, no duplicate filing.

See it in action

Watch Cleera work a real case

From pipeline to compliance check to client update, in under two minutes.

app.cleera.co.uk/dashboard

How it works

Up and running in minutes.

01

Set up your firm

Add your branding, invite your team, and configure your subscription. Takes less than 5 minutes.

02

Create cases & invite clients

Open a case, assign it to an adviser, and invite your clients by email. They're onboarded instantly with a magic link.

03

Track everything to completion

Your action inbox shows exactly what's overdue and what's next. Cleera chases clients so you don't have to.

Testimonials

Advisers who got their evenings back

“Cleera replaced our entire client management workflow. What used to take three hours of chasing now happens automatically. Our clients genuinely love the portal.”

Sarah R.

Independent Mortgage Adviser

Pricing

Simple, transparent pricing.

No hidden fees. No per-client charges. Cancel any time.

Sole Trader
£49/mo

For individual advisers running their own firm.

  • 1 adviser included
  • Unlimited active cases
  • Branded client portal & client messaging
  • Document collection & automated reminders
  • Fact find form builder & templates
  • Protection case management
  • Renewal reminders
  • Compliance audit trail

Need AI tools? See Solo Pro →

Get started
Most popular
Solo Pro
£89/mo

For solo advisers who want AI and automation.

  • Everything in Sole Trader
  • E-signatures
  • Client retention & relationship automation
  • Firm performance dashboard
  • AI risk flags on every case
  • AI document analysis
  • AI suitability letter generator
  • AI case assistant
Get started
Firm
£199/mo

For growing firms with multiple team members.

  • Up to 3 team seats — £59/seat/month extra
  • Everything in Solo Pro
  • Introducer portal — invite referral partners and track their leads
  • Website lead capture — branded enquiry forms and website embeds
  • Priority support
Get started
Network
Custom

For DA networks and large mortgage firms.

  • Unlimited advisers
  • Unlimited cases
  • Everything in Firm
  • White-label branding
  • SSO & advanced RBAC
  • Multi-branch support
  • Dedicated account manager
  • SLA guarantee
  • Custom integrations
Talk to sales

All prices exclude VAT. Annual billing charged upfront.

Run your firm more efficiently.

For mortgage and protection firms that are tired of chasing paperwork across inboxes and spreadsheets.

Cancel any time · No setup fees · GDPR compliant

Cleera | Mortgage & Protection Case Management for UK Advisers